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LEADER |
00818nam a2200241 a 4500 |
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911367 |
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20171111231350.0 |
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080905 2006 xxu gr 000 0 eng d |
020 |
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|a 0072961945
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040 |
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|a TEIK
|b gre
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082 |
|
0 |
|a 658.8
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100 |
1 |
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|a Zeithaml, Valarie A.
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245 |
1 |
0 |
|a Services Marketing :
|b integrating customer focus across the firm /
|c Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
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250 |
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|a 4η εκδ.
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260 |
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|a Boston:
|b McGraw-Hill,
|c c2006
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300 |
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|a xxvii, 708 σ. :
|b εικ. ;
|c 26 εκ.
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504 |
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|a Περιέχει ευρετήριο
|
650 |
1 |
0 |
|a Service industries
|x Marketing
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650 |
1 |
0 |
|a Costumer servises
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650 |
1 |
0 |
|a Marketing
|
700 |
1 |
|
|a Gremler, Dwayne D.
|
700 |
1 |
|
|a Bitner, Mary Jo
|
952 |
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|a GRThAnMak
|b 59cc8f2c6c5ad13446fee8e3
|c 998a
|d 945l
|e 658.8 ZEI
|t 1
|x m
|z Books
|