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The ultimate CRM handbook :
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The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability /
Other Authors:
Freeland, John G.
Format:
Book
Language:
English
Published:
New York, N.Y. :
McGraw-Hill,
c2003.
Subjects:
Customer relations
>
Management
Customer loyalty
New products
>
Management
New products
>
Marketing
Holdings
Description
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