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|z 9780749446215
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|a CaPaEBR
|z 0749443367 (pbk.)
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1 |
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|a HF5415.525
|b .S99 2005eb
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| 100 |
1 |
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|a Szwarc, Paul.
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| 245 |
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|a Researching customer satisfaction & loyalty
|b how to find out what people really think /
|c Paul Szwarc.
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| 260 |
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|a London :
|b Kogan Page,
|c 2005.
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| 300 |
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|a xiv, 258 p.
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| 490 |
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|a Market research in practice series
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| 650 |
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0 |
|a Consumer satisfaction.
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| 710 |
2 |
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|a ebrary, Inc.
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| 856 |
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|u http://site.ebrary.com/lib/ucy/Doc?id=10096176
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| 952 |
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|b 5a045c3d6c5ad14ac1ed85a7
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