Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Milwaukee, Wis. :
ASQ Quality Press,
2008.
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| Edition: | 3rd ed. |
| Subjects: |
| Βιβλιοθήκη | Ταξιθετικός αριθμός | Αριθμός Αντιτύπων | Πληροφορίες | Κατάσταση |
|---|---|---|---|---|
| Πανεπιστήμιο Μακεδονίας | HF5415.335.H39 2008 | 1 | Προβολή | OPAC |