Cover Image

Six sigma in HR transformation achieving excellence in service delivery /

Main Author: Albeanu, Mircea.
Corporate Author: ebrary, Inc.
Other Authors: Hunter, Ian.
Format: Book
Language:English
Published: Farnham, U.K. : Gower, 2010.
Series:The Gower HR transformation series
Subjects:
Service industries > Quality control.
Consumer satisfaction > Statistical methods.
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10392149

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