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ISO 9000 and the service secto...
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ISO 9000 and the service sector :a critical interpretation of the 1994 revisions /
Main Author:
Lamprecht, James L. 1947-
Format:
Book
Language:
English
Published:
Milwaukee, Wis. :
ASQC Quality Press ,
c1994 .
Subjects:
Quality assurance
>
Management
Quality control
>
Management
Service industries
>
Quality control
Holdings
Description
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