Lamprecht, J. L. 1. (1994). ISO 9000 and the service sector: A critical interpretation of the 1994 revisions. Milwaukee, Wis.: ASQC Quality Press.
Chicago Style CitationLamprecht, James L. 1947-. ISO 9000 and the Service Sector: A Critical Interpretation of the 1994 Revisions. Milwaukee, Wis.: ASQC Quality Press, 1994.
MLA CitationLamprecht, James L. 1947-. ISO 9000 and the Service Sector: A Critical Interpretation of the 1994 Revisions. Milwaukee, Wis.: ASQC Quality Press, 1994.
Warning: These citations may not always be 100% accurate.