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00983nam a2200241 a 4500 |
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1812512 |
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20171111234558.0 |
| 008 |
100426s2010 enkad sb 000 0 eng |
| 020 |
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|z 9780566091643 (pbk. : alk. paper)
|z 9780566091650 (ebk. : alk. paper)
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| 040 |
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|a CaPaEBR
|z 9780566091650 (e-book)
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| 050 |
1 |
4 |
|a HD9980.5
|b .A43 2010eb
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| 100 |
1 |
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|a Albeanu, Mircea.
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| 245 |
1 |
0 |
|a Six sigma in HR transformation
|b achieving excellence in service delivery /
|c Mircea Albeanu and Ian Hunter with Jo Radford.
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| 260 |
|
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|a Farnham, U.K. :
|b Gower,
|c 2010.
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| 300 |
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|a ix, 128 p. :
|b ill.
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| 490 |
1 |
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|a The Gower HR transformation series
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| 504 |
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|a Includes bibliographical references (p. 127-128).
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| 650 |
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0 |
|a Service industries
|x Quality control.
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| 650 |
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0 |
|a Consumer satisfaction
|x Statistical methods.
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| 700 |
1 |
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|a Hunter, Ian.
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| 710 |
2 |
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|a ebrary, Inc.
|
| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10392149
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| 952 |
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|a CY-NiOUC
|b 5a045b296c5ad14ac1ed6581
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
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