Cover Image

Positively outrageous service how to delight and astound your customers and win them for life /

Main Author:	Gross, T. Scott.
Corporate Author:	ebrary, Inc.
Format:	Book
Language:	English
Published:	Chicago : Dearborn Trade, 2004.
Edition:	2nd ed.
Subjects:	Customer relations.
Online Access:	http://site.ebrary.com/lib/ucy/Doc?id=10062699

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