The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs /

Main Author: Price, Bill, 1950-
Other Authors: Jaffe, David,
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, c2008.
Subjects:
ΒιβλιοθήκηΤαξιθετικός αριθμόςΑριθμός ΑντιτύπωνΠληροφορίεςΚατάσταση
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