Positively outrageous service how to delight and astound your customers and win them for life /
| Main Author: | |
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| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Chicago :
Dearborn Trade,
2004.
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| Edition: | 2nd ed. |
| Subjects: | |
| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10062699 |
| Item Description: | Includes index. |
|---|---|
| Physical Description: | xii, 211 p. |