Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction /
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Hospitality Press,
c2004.
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| Subjects: | |
| Online Access: | http://www.loc.gov/catdir/toc/ecip0420/2004016723.html |