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Service quality management in...
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Service quality management in hospitality, tourism, and leisure /
Other Authors:
Mok, Connie
,
Sparks, Beverley
Format:
Book
Language:
English
Published:
New York :
The Haworth Hospitality Press,
2001.
Subjects:
Hospitality industry
>
Management.
Tourism
>
Management.
Leisure industry
>
Management.
Holdings
Description
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