Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction /
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Hospitality Press,
c2004.
|
| Subjects: | |
| Online Access: | http://www.loc.gov/catdir/toc/ecip0420/2004016723.html |
| Physical Description: | 244 p. : ill., maps ; 23 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780789027559 |