Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction /

Other Authors: Thyne, Maree.
Format: Book
Language:English
Published: New York : Haworth Hospitality Press, c2004.
Subjects:
Online Access:http://www.loc.gov/catdir/toc/ecip0420/2004016723.html
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245 0 0 |a Hospitality, tourism, and lifestyle concepts :  |b implications for quality management and customer satisfaction /  |c Maree Thyne, Eric Laws, editors. 
260 |a New York :  |b Haworth Hospitality Press,  |c c2004. 
300 |a 244 p. :  |b ill., maps ;  |c 23 cm. 
504 |a Includes bibliographical references and index. 
650 0 |a Hospitality industry  |x Management. 
650 0 |a Tourism  |x Management. 
700 1 |a Thyne, Maree. 
856 4 1 |a Laws, Eric,  |u http://www.loc.gov/catdir/toc/ecip0420/2004016723.html 
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