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00843nam a2200205 a 4500 |
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979726 |
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20171111231444.0 |
| 008 |
060607s2006 mau r 000 0 eng d |
| 020 |
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|a 0071244409
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| 050 |
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0 |
|a HD9980.5
|b .F54 2006
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| 100 |
1 |
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|a Fitzsimmons, James A.
|
| 245 |
1 |
0 |
|a Service management :
|b operations, strategy and information technology /
|c James A. Fitzsimmons, Mona J. Fitzsimmons.
|
| 250 |
|
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|a 5th ed.
|
| 260 |
|
|
|a Boston :
|b McGraw-Hill,
|c 2006.
|
| 300 |
|
|
|a xiv,605 p. :
|b ill. ;
|c 25 cm.+
|e 1 computer laser optical disk (4 3/4 in.)
|
| 504 |
|
|
|a Includes bibliographical references and indexes
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 650 |
|
4 |
|a Βιομηχανίες υπηρεσιών
|x Μάνατζμεντ
|
| 700 |
1 |
|
|a Fitzsimmons, Mona J.
|
| 952 |
|
|
|a GRHeTEI
|b 59ccc7776c5ad13446087074
|c 998a
|d 945l
|e HD9980.5 .F54 2006
|t 4
|x m
|z Books
|
