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Service entscheidet :
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Service entscheidet : im Wettbewerb um den Kunden /
Main Author:
Horovitz, Jacques, 1947-
Format:
Book
Language:
German
French
Published:
Frankfurt :
Campus-Verl,
1992.
Edition:
4., Aufl.
Subjects:
Customer services
Quality assurance
Holdings
Description
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