Cover Image

Monitoring, measuring, and managing customer service /

Main Author: Goodman, Gary S.
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, c2000.
Edition:1st ed.
Subjects:
Customer services > Quality control
Customer services > Evaluation
Customer services > Management
ΒιβλιοθήκηΤαξιθετικός αριθμόςΑριθμός ΑντιτύπωνΠληροφορίεςΚατάσταση
Πανεπιστήμιο ΜακεδονίαςHF5415.5.G67 20001ΠροβολήOPAC

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