Call Center operation : design, operation, and maintenance /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Amsterdam ; Boston :
Digital Press,
©2003.
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| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=195187 |
| Physical Description: | 1 online resource (xiii, 303 pages) : illustrations |
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| Bibliography: | Includes bibliographical references (pages 283-285) and index. |
| ISBN: | 9780080490618 0080490611 9781555582777 155558277X |