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00832nam a2200205 a 4500 |
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20171111231044.0 |
| 008 |
090825s2006 enka b 001 0 eng d |
| 020 |
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|a 9780273681571
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| 082 |
0 |
4 |
|2 22
|a 658.8
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| 100 |
1 |
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|a Bruhn, Manfred
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| 245 |
1 |
0 |
|a Services marketing :
|b managing the service value chain /
|c Manfred Bruhn and Dominck Georgi
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| 260 |
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|a Harlow, England ;
|b Financial Times/Prentice Hall,
|c 2006
|a New York :
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| 300 |
|
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|a xxvi, 478 p. :
|b ill. ;
|c 25 cm
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| 504 |
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|a Includes bibliographical references (p. 449-466) and index
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| 650 |
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0 |
|a Service industries
|x Marketing
|x Marketing
|x Management
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| 650 |
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0 |
|a Customer services
|x Marketing
|x Management
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| 650 |
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0 |
|a Business logistics
|x Management
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| 700 |
1 |
|
|a Georgi, Dominck
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| 952 |
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|a GR-ThIHU
|b 59cc210d6c5ad13446f89a06
|c 998a
|d 945l
|e 658.8 BRU
|t 1
|x m
|z Books
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