Customer satisfaction survey for a modern Greek bank and relationships between customer satisfaction, customer loyalty, complaints handling and recommendation /

Main Author: Aliferis, Spyridon G.
Corporate Author: Τεχνολογικό Εκπαιδευτικό Ίδρυμα Πειραιά. Τμήμα Διοίκησης Επιχειρήσεων.
Format: Book
Language:English
Published: Egaleo [Athens] : Technological Education Institute of Piraeus, School of Management and Economy, Department of Business Administration, 2006.
Series:Επιστημονικές εργασίες υπό εξέλιξη = Working paper series ; αρ. τεύχ. 09/2006
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040 |a GrThPMO 
050 1 4 |a HC295  |b .T43 2006 nο.9 
100 1 4 |a Aliferis, Spyridon G. 
245 1 4 |a Customer satisfaction survey for a modern Greek bank and relationships between customer satisfaction, customer loyalty, complaints handling and recommendation /  |c Spyridon G. Aliferis. 
260 1 4 |a Egaleo [Athens] :  |b Technological Education Institute of Piraeus, School of Management and Economy, Department of Business Administration,  |c 2006. 
300 1 4 |a 38 p. :  |b ill. ;  |c 24 cm. 
490 1 4 |a Επιστημονικές εργασίες υπό εξέλιξη =  |v αρ. τεύχ. 09/2006  |a Working paper series ; 
710 2 4 |a Τεχνολογικό Εκπαιδευτικό Ίδρυμα Πειραιά.  |b Τμήμα Διοίκησης Επιχειρήσεων. 
952 |a GrThPMO  |b 59b00b336c5ad17d7e5aace1  |c 952a  |d 9528  |e HC295.T43 2006 nο.9  |t 7  |x m  |z Books