Customer satisfaction survey for a modern Greek bank and relationships between customer satisfaction, customer loyalty, complaints handling and recommendation /
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| Format: | Book |
| Language: | English |
| Published: |
Egaleo [Athens] :
Technological Education Institute of Piraeus, School of Management and Economy, Department of Business Administration,
2006.
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| Series: | Επιστημονικές εργασίες υπό εξέλιξη = Working paper series ;
αρ. τεύχ. 09/2006 |
| Physical Description: | 38 p. : ill. ; 24 cm. |
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