Best practices in customer service /
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Amherst, Mass. : New York, N.Y. :
HRD Press ; AMACOM,
1999.
|
| Edition: | 1st AMACOM ed. 1999 |
| Subjects: |
| Physical Description: | xvii, 414 p. : ill. ; 28 cm. |
|---|---|
| Bibliography: | Includes bibliographical references. |
| ISBN: | 0814470289 |