Award-winning customer service : 101 ways to guarantee great performance /

Main Author: Evenson, Renee, 1951-
Format: Book
Language:English
Published: New York : AMACOM, ©2007.
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=214580
Physical Description:1 online resource (xvii, 232 pages)
Bibliography:Includes bibliographical references and index.
ISBN:9780814400609
0814400604
128112883X
9781281128836