APA Citation

Evenson, R. (2007). Award-winning customer service: 101 ways to guarantee great performance. New York: AMACOM.

Chicago Style Citation

Evenson, Renee. Award-winning Customer Service: 101 Ways to Guarantee Great Performance. New York: AMACOM, 2007.

MLA Citation

Evenson, Renee. Award-winning Customer Service: 101 Ways to Guarantee Great Performance. New York: AMACOM, 2007.

Warning: These citations may not always be 100% accurate.