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| LEADER |
01148nam a2200217 a 4500 |
| 001 |
554990 |
| 005 |
20171111230019.0 |
| 008 |
080909s2008 enk b 001 0 eng |
| 020 |
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|a 9781847202697 (hbk.)
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| 040 |
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|a UKM
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| 050 |
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|a HD9980.5
|b .D54 2008
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| 082 |
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4 |
|2 22
|a 331.118
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| 100 |
1 |
4 |
|a Djellal, Faridah
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| 245 |
1 |
4 |
|a Measuring and improving productivity in services :
|b issues, strategies and challenges /
|c Faridah Djellal, Faïz Gallouj.
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| 260 |
1 |
4 |
|a Cheltenham, England :
|b Edward Elgar
|c c2008.
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| 300 |
1 |
4 |
|a xiv, 246 p. ;
|c 24 cm.
|
| 504 |
1 |
4 |
|a Includes bibliographical references (p. 219-232) and index.
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| 505 |
1 |
4 |
|a A key notion in economic analysis : definitions, measurements, issues and controversies -- The service challenge -- Public services : a new challenge -- Internal steering, planning and design departments in public organizations : the ultimate test -- The traditional factors influencing productivity -- Productivity factors in services -- Productivity factors in public services.
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| 650 |
1 |
4 |
|a Service industries
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| 700 |
1 |
4 |
|a Gallouj, Faïz
|
| 952 |
|
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|a GrThPMO
|b 59b017866c5ad17d7e5adf99
|c 952a
|d 9528
|e HD9980.5.D54 2008
|t 7
|x m
|z Books
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