Description: Measuring and improving productivity in services :

Main Author:	Djellal, Faridah
Other Authors:	Gallouj, Faïz
Format:	Book
Language:	English
Published:	Cheltenham, England : Edward Elgar c2008.
Subjects:	Service industries

Physical Description:	xiv, 246 p. ; 24 cm.
Bibliography:	Includes bibliographical references (p. 219-232) and index.
ISBN:	9781847202697 (hbk.)