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00758nam a2200217 a 4500 |
| 001 |
547451 |
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20171111230012.0 |
| 008 |
060111s2006 caua b 001 0 eng |
| 020 |
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|a 0787980943
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| 040 |
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|a DLC
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| 050 |
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|a HF5415.5
|b .B565 2006
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| 082 |
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|2 22
|a 658.8/12
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| 100 |
1 |
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|a Bliss, Jeanne
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| 245 |
1 |
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|a Chief customer officer :
|b getting past lip service to passionate action /
|c Jeanne Bliss.
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| 250 |
1 |
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|a 1st ed.
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| 260 |
1 |
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|a San Francisco, CA :
|b Jossey-Bass,
|c c2006.
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| 300 |
1 |
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|a xi, 302 p. :
|b ill. ;
|c 24 cm.
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| 504 |
1 |
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|a Includes bibliographical references (p. 285-286) and index.
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| 650 |
1 |
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|a Customer relations
|x Management
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| 650 |
1 |
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|a Industrial management
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| 952 |
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|a GrThPMO
|b 59b00f8e6c5ad17d7e5abf66
|c 952a
|d 9528
|e HF5415.5.B565 2006
|t 7
|x m
|z Books
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