Chief customer officer : getting past lip service to passionate action /

Main Author: Bliss, Jeanne
Format: Book
Language:English
Published: San Francisco, CA : Jossey-Bass, c2006.
Edition:1st ed.
Subjects:
Physical Description:xi, 302 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references (p. 285-286) and index.
ISBN:0787980943