Assessing business excellence : a guide to business excellence and self-assessment /

Main Author: Porter, Leslie J.
Corporate Author: European Centre for Business Excellence.
Other Authors: Tanner, S. J.
Format: Book
Language:English
Published: Oxford, UK : Elsevier Butterworth-Heinemann, 2004.
Edition:2nd ed.
Subjects:
Item Description:Originally published: Oxford ; Boston : Butterworth-Heinemann, 1996.
Physical Description:ix, 451 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0750655178