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00674nam a2200193 a 4500 |
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481138 |
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20171111225909.0 |
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810731s1982 nyua b 001 0 eng |
020 |
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|a 0070212155
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050 |
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|a HD9980.5
|b .F55
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082 |
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|2 19
|a 658.5
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100 |
1 |
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|a Fitzsimmons, James A.
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245 |
1 |
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|a Service operations management /
|c James A. Fitzsimmons, Robert S. Sullivan.
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260 |
1 |
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|a New York :
|b McGraw-Hill,
|c c1982.
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300 |
1 |
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|a xiv, 449 p. :
|b ill. ;
|c 25 cm.
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504 |
1 |
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|a Includes bibliographical references and index.
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650 |
1 |
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|a Service industries
|x Management
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700 |
1 |
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|a Sullivan, Robert S.
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952 |
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|a GrThPMO
|b 59afd2256c5ad17d7e59ac5a
|c 952a
|d 9528
|e HD9980.5F55 1982
|t 7
|x m
|z Books
|