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| LEADER |
00859nam a2200169 a 4500 |
| 001 |
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20171111225905.0 |
| 008 |
930729s1991 nyuae b 001 0 eng d |
| 020 |
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|a 0669211524
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| 245 |
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|a Service quality :
|b multidesciplinany nad multiantional perspectives /
|c edited by Stephen W.Brown...[et.al].
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| 260 |
|
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|a New York :
|b Lexington Books,
|c c1991.
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| 300 |
|
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|a xviii, 360 p. :
|b fig., tabl. ;
|c 23,5 cm.
|
| 500 |
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|a This volume represents the cooperative effects of the Service Research Center at the University of Karlstad (Sweden) and the First Interstate Center for Services Marketing at Arizona State University (United States).
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| 504 |
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|a Includes bibliographies and index.
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| 650 |
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|a Service industries
|x Quality control
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| 700 |
1 |
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|a Brown, Stephen Walter,
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| 952 |
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|a GrThPMO
|b 59afce456c5ad17d7e59998f
|c 952a
|d 9528
|e HD9980.5.S4253 1991
|t 7
|x m
|z Books
|
