The reference encounter : interpersonal communication in the academic library /

Main Author: Radford, Marie L.
Format: Book
Language:English
Published: Chicago : Association of College and Research Libraries, 1999.
Series:ACRL publications in librarianship no. 52
Subjects:
Physical Description:xi, 242 p. ; 23 cm.
Bibliography:Includes bibliographical references (p. 205-217) and index.
ISBN:0838979513 (alk. paper)