Effective advertising: understanding when, how, and why advertising works/

Main Author: Tellis, Gerard J., 1950-
Format: Book
Language:English
Published: Thousand Oaks, California ; London: Sage Publications, Inc., c2004
Subjects:
Table of Contents:
  • pt. I. Understanding advertising
  • 1. Evaluating advertising
  • Importance of advertising in modern economies
  • Summary
  • Problems evaluating advertising effectiveness
  • Explanation of key terms
  • 2. Sweet, secret workings of advertising
  • Myths about advertising effectiveness
  • Truth about advertising
  • Effects of advertising intensity
  • Dynamic effects of advertising
  • Effects of ad campaigns
  • Effects of advertising creative
  • Contingent effects of advertising
  • 3. A general theory of firms' advertising
  • Why firms advertise : theory of advertising demand
  • Supply exceeds demand
  • Knowledge about the supplier or product is low
  • Confidence in the supplier or product is low
  • Demand exceeds supply
  • Why big successes are rare : theory of advertising effectiveness
  • Inattention to advertising
  • Resistance to persuasion
  • Miscomprehension of ad messages
  • Imitation of effective techniques
  • Why firms persist with ineffective ads : theory of advertising supply
  • Lack of field tests and tracking
  • Conflict of interest with the ad agency
  • Competitive pressure
  • Incentive system
  • Budgeting system
  • Price support
  • Trade support
  • Summary
  • 4. Measures of advertising's effectiveness
  • Definition and classification of advertising variables
  • Measures of inputs
  • Measures of outcomes
  • Measures of processes
  • Paradigms of research
  • Models of the hierarchy of effects
  • Learning hierarchy
  • Dissonance/attribution hierarchy
  • Low-involvement hierarchy
  • Relevance of the hierarchy of effects
  • Summary
  • 5. Research designs to assess advertising effectiveness
  • Laboratory experiment
  • Basic terms
  • Evaluating experiments
  • Field approach
  • Econometric models
  • Evaluation of the field approach
  • Hybrid approaches
  • Market experiments
  • Single-source data
  • Summary. pt. II. Findings from market studies : when and how much advertising works
  • 6. Market effects of advertising intensity
  • Classification of studies
  • Findings about advertising weight
  • Anheuser-Busch experiments, 1963-1968
  • Experiments at Grey Advertising and D'Arcy Advertising
  • AdTel experiments
  • Aaker and Carman's (1982) review of experiments
  • Campbell Soup experiments
  • Experiments at Information Resources, Inc.
  • Summary
  • Findings about advertising elasticity
  • Meta-Analysis
  • Assmus, Farley, and Lehmann (1984)
  • Sethuraman and Tellis (1991)
  • Findings about advertising frequency
  • McDonald (1971)
  • Tellis (1988a)
  • Pedrick and Zufryden (1991)
  • Deighton, Henderson, and Neslin (1994)
  • Jones (1995)
  • Summary
  • Findings about advertising weight
  • Findings about advertising elasticity
  • Findings about advertising frequency
  • 7. Advertising's dynamic and content effects
  • Findings about advertising carryover
  • Clarke (1976)
  • Leone (1995)
  • Tellis, Chandy, and Thaivanich (2000)
  • Mela, Gupta, and Lehmann (1995)
  • Information Resources, Inc. experiments
  • Dekimpe and Hanssens (1995)
  • Findings about advertising wearin and wearout
  • Greenberg and Sutton (1973)
  • Pechmann and Stewart (1992)
  • Tellis, Chandy, and Thaivanich (2000)
  • Henderson Blair (2000)
  • Other studies
  • Findings about advertising content
  • Chandy, Tellis, MacInnis, and Thaivanich (2001)
  • MacInnis, Rao, and Weiss (2002)
  • Summary
  • Findings about advertising carryover
  • Findings about wearin
  • Findings about wearout
  • Findings about content. pt. III. Findings from experimental studies : how and why advertising works
  • 8. Advertising as persuasion
  • Routes of persuasion
  • Choice of routes
  • Stability of persuasion
  • Low-involvement or passive processing
  • Mere exposure
  • Priming
  • Soft-sell messages
  • Subliminal advertising
  • Repetition in persuasion
  • Factors influencing repetition
  • Theories explaining repetition
  • Summary
  • 9. Argument in advertising
  • How argument persuades
  • Argument strategy
  • Comparative argument
  • Refutational argument
  • Rhetorical question
  • Innoculative argument
  • Framing
  • Supportive argument
  • Summary
  • 10. Emotion in advertising
  • How do emotions work?
  • Modes of persuasion
  • Advantages of emotion
  • Disadvantages of emotion
  • When do emotions work?
  • Methods of arousing emotions
  • Drama, story, and demonstration
  • Humor
  • Music
  • Role of specific emotions
  • Irritation
  • Warmth
  • Fear
  • Ennobling emotions
  • Summary
  • 11. Endorsement in advertising
  • Types of endorsers
  • Experts
  • Celebrities
  • Lay endorsers
  • Why endorsements work
  • Source credibility theory
  • Source attractiveness theory
  • Meaning transfer theory
  • When to use endorsers
  • Domain of the theories
  • Audience conditions
  • Cost-effectiveness
  • Communication modes
  • Strategic implications
  • Choosing endorsers
  • Discreet use of celebrities
  • Screening for endorsers
  • Managing endorsers
  • Avoiding stereotypes
  • Summary.