Get what you want : an industry insider shows you how to make good complaints, fix bad service and convince companies that you're right /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Los Angeles, CA :
Silver Lake,
2005.
|
| Edition: | 1st ed. |
| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135594 |