Patient satisfaction : understanding and managing the experience of care /

Main Author: Press, Irwin.
Format: Book
Language:English
Published: Chicago, IL : Health Administration Press, ©2006.
Edition:2nd ed.
Series:ACHE management series
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=147541
Physical Description:1 online resource (xvii, 262 pages) : illustrations.
Bibliography:Includes bibliographical references.
ISBN:1567932576
9781567932577