|
|
|
|
LEADER |
02161nam a2200409 a 4500 |
001 |
1895931 |
005 |
20171111234726.0 |
008 |
040210s2002 caua ob 001 0 eng d |
020 |
|
|
|a 0585492328
|q (electronic bk.)
|
020 |
|
|
|a 9780585492322
|q (electronic bk.)
|
020 |
|
|
|a 9781849507974
|q (electronic bk.)
|
020 |
|
|
|a 184950797X
|q (electronic bk.)
|z 0125877803
|q (acid-free paper)
|q (acid-free paper)
|
040 |
|
|
|a N$T
|b eng
|e pn
|z 9780125877800
|
050 |
|
4 |
|a Z711
|b .S28 2002eb
|
100 |
1 |
|
|a Saxton, Matthew L.
|d 1969-
|q (Matthew Locke),
|
245 |
1 |
0 |
|a Understanding reference transactions :
|b transforming an art into a science /
|c Matthew L. Saxton, John V. Richardson, Jr.
|
260 |
|
|
|a San Diego, Calif. :
|b Academic Press,
|c ©2002.
|
300 |
|
|
|a 1 online resource (xviii, 208 pages) :
|b illustrations.
|
490 |
1 |
|
|a Library and information science
|
504 |
|
|
|a Includes bibliographical references (pages 191-194) and index.
|
505 |
0 |
|
|a The multilevel nature of reference service / John V. Richardson -- Systems analysis of the reference process / John V. Richardson -- Defining and modeling reference service / John V. Richardson -- Evaluating and measuring reference service / John V. Richardson -- Multilevel modeling and reference service evaluation / John V. Richardson -- Data analysis and findings / John V. Richardson -- Conclusions and implications / John V. Richardson.
|
650 |
|
0 |
|a Reference services (Libraries)
|
650 |
|
0 |
|a Interviewing.
|
650 |
|
2 |
|a Library Services.
|
650 |
|
2 |
|a Information Services.
|
650 |
|
6 |
|a Bibliothèques publiques
|x Services de référence.
|
650 |
|
6 |
|a Bibliothèques
|x Services de référence.
|
650 |
|
7 |
|a LANGUAGE ARTS & DISCIPLINES
|x Library & Information Science
|x General.
|
650 |
|
7 |
|a Gestion d'entreprises.
|
650 |
|
7 |
|a Interviewing.
|
650 |
|
7 |
|a Reference services (Libraries)
|
650 |
1 |
7 |
|a Inlichtingenwerk (dienstverlening)
|
650 |
1 |
7 |
|a Bibliotheekgebruik.
|
650 |
1 |
7 |
|a Bibliotheken.
|
700 |
1 |
|
|a Richardson, John V.,
|
856 |
4 |
0 |
|u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=91264
|
952 |
|
|
|a CY-NiOUC
|b 5a0464f96c5ad14ac1eec2c8
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|