Cover Image

Managing knock your socks off service /

Main Author:	Bell, Chip R.
Other Authors:	Zemke, Ron.
Format:	Book
Language:	English
Published:	New York : AMACOM, ©1992.
Subjects:	Customer services. Consumer Behavior. BUSINESS & ECONOMICS > Customer Relations.
Online Access:	http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16202

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