Cover Image

Delivering knock your socks off service /

Main Author:	Anderson, Kristin, 1962-
Other Authors:	Zemke, Ron.
Format:	Book
Language:	English
Published:	New York : AMACOM, ©1998.
Edition:	Rev. ed.
Subjects:	Customer services. BUSINESS & ECONOMICS > Customer Relations.
Online Access:	http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=16192

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