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| LEADER |
00975nam a2200229 a 4500 |
| 001 |
1495731 |
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20171111233552.0 |
| 008 |
100114s2001 nyudb erci 001 u eng d |
| 020 |
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|a 0071181156
|q pbk.
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| 020 |
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|a 9780071181150
|q pbk.
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| 040 |
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|a CY
|b Βιβλιοθήκη Ανοικτού Πανεπιστημίου Κύπρου
|e AACR2
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| 050 |
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0 |
|a HD9980.5.F549 2001
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| 100 |
1 |
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|a Fitzsimmons, James A.
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| 245 |
1 |
0 |
|a Service management :
|b operations, strategy, and information technology /
|c James A. Fitzsimmons, Mona J. Fitzsimmons.
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| 250 |
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|a 3rd ed.
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| 260 |
|
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|a New York :
|b McGraw-Hill ,
|c c2001.
|
| 300 |
|
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|a xxvi, 646 p. :
|b ill., map ;
|c 27 cm. +
|e 1 computer laser optical disc (4 3/4 in.)
|
| 500 |
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|a Includes 1 CD-ROM.
|
| 504 |
|
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|a Includes bibliographical references and indexes.
|
| 650 |
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0 |
|a Service industries
|x Management
|
| 700 |
1 |
|
|a Fitzsimmons, Mona J.
|
| 952 |
|
|
|a CY-NiOUC
|b 5a0428a66c5ad14ac1e7e4f0
|c 998a
|d 945l
|e HD9980.5.F549 2001
|t 4
|x m
|z Books
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