Total quality management :the route to improving performance /

Main Author: Oakland, John S.
Format: Book
Language:English
Published: Oxford ; Butterworth-Heinemann , 1995 .
Boston :
Edition:2nd ed.
Subjects:
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020 |a 0750609931 
050 1 4 |a TS156  |b .O24 1995 
082 0 |2 20  |a 658.5/62 
100 1 |a Oakland, John S. 
245 1 0 |a Total quality management :the route to improving performance /  |c John S. Oakland 
250 |a 2nd ed. 
260 |a Oxford ; 
260 |a Boston :  |b Butterworth-Heinemann ,  |c 1995 . 
300 |a x, 463 p. :  |b ill. ;  |c 24 cm. 
504 |a Includes bibliographical references (p. [448]-456) and index. 
650 1 0 |a Quality control 
650 1 0 |a Total quality management 
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