Managing quality in the service sector /
Main Author: | |
---|---|
Format: | Book |
Language: | English |
Published: |
London :
Kogan Page ,
1996 .
|
Subjects: |
LEADER | 00510nam a2200157 a 4500 | ||
---|---|---|---|
001 | 899142 | ||
005 | 20171111231339.0 | ||
008 | 960605s enk gr 00010 eng d | ||
020 | |a 0749419547 | ||
100 | 1 | |a Asher, Mike | |
245 | 1 | 0 | |a Managing quality in the service sector / |c Mike Asher |
260 | |a London : |b Kogan Page , |c 1996 . | ||
300 | |a 2224 p. ; |c 24 cm. | ||
650 | 1 | 0 | |a Service industries |x Management |
650 | 1 | 0 | |a Service industries |x Quality control |
952 | |a GR-AtTEI |b 59cc82506c5ad13446fddabb |c 998a |d 945l |e - |t 1 |x m |z Books |