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Managing quality in the servic...
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Managing quality in the service sector /
Main Author:
Asher, Mike
Format:
Book
Language:
English
Published:
London :
Kogan Page ,
1996 .
Subjects:
Service industries
>
Management
Service industries
>
Quality control
Holdings
Description
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Physical Description:
2224 p. ; 24 cm.
ISBN:
0749419547
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