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Quality management and benchmarking in the information sector :results of recent research /

Other Authors:	Brockman, J. R., Brooks, Philip
Format:	Book
Language:	English
Published:	London ; Bowker Saur , c1997 . New Providence, NJ :
Subjects:	Benchmarking (Management) > Great Britain Information services > Quality control > Great Britain Libraries > Quality control > Great Britain

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