Quality management and benchmarking in the information sector :results of recent research /
Other Authors: | , |
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Format: | Book |
Language: | English |
Published: |
London ;
Bowker Saur ,
c1997 .
New Providence, NJ : |
Subjects: |
Physical Description: | xvi, 432 p. : ill. ; 23 cm. |
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Bibliography: | Includes bibliographical references and index. |
ISBN: | 1857391896 |