Quality management and benchmarking in the information sector :results of recent research /

Other Authors: Brockman, J. R., Brooks, Philip
Format: Book
Language:English
Published: London ; Bowker Saur , c1997 .
New Providence, NJ :
Subjects:
Physical Description:xvi, 432 p. : ill. ; 23 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1857391896