Holdings: Online customer care:strategies for call center excellence /

Main Author:	Cusack, Michael 1955-
Format:	Book
Language:	English
Published:	Milwaukee, Wis. : ASQ Quality Press , c1998 .
Subjects:	Business enterprises > Computer networks Consumer satisfaction Customer relations Customer services > Management Internet advertising Internet marketing Teleshopping

Βιβλιοθήκη	Ταξιθετικός αριθμός	Αριθμός Αντιτύπων	Πληροφορίες	Κατάσταση
ΤΕΙ Αθήνας	-	1	Προβολή	OPAC