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00684nam a2200193 a 4500 |
| 001 |
850498 |
| 005 |
20171111231257.0 |
| 008 |
120515s1989 gr r 000 0 eng d |
| 020 |
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|a 0471624284
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| 040 |
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|a GR-VoPTK
|b gre
|e AACR2
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| 082 |
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|2 22 έκδ.
|a 658.812
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| 100 |
1 |
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|a Lash, Linda M.
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| 245 |
1 |
4 |
|a The complete guide to customer servise/
|c Linda M. Lash
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| 260 |
|
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|a New York:
|b Wiley,
|c c1989
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| 300 |
|
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|a xvii, 216 p. ;
|c 24 cm
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| 504 |
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|a Περιέχει βιβλιογραφικές αναφορές και ευρετήριο.
|
| 650 |
1 |
0 |
|a ΠΕΛΑΤΕΣ, ΥΠΗΡΕΣΙΕΣ ΤΩΝ
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| 710 |
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|a Wiley
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| 952 |
|
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|a GR-VoPKT
|b 59cc7aa46c5ad13446fc6f7c
|c 998a
|d 945l
|e 658.812 LAS
|t 2
|x m
|z Books
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