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20171111231256.0 |
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040127s2004n gr gr 000a0 eng d |
| 020 |
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|a 0471653942
|z (cloth : acid-free paper)
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| 050 |
1 |
4 |
|a HD38.153
|b .G73 2004
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| 082 |
0 |
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|2 22
|a 658.4/02
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| 100 |
1 |
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|4 aut
|a Graham, Ben B.
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| 245 |
1 |
0 |
|a Detail process charting :speaking the language of process/Ben B. Graham
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| 260 |
|
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|a Hoboken, N.J. :
|b Wiley ,
|c c2004 .
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| 300 |
|
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|a xix, 187 p. :
|b ill. ;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
1 |
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|a Introduction
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| 505 |
1 |
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|a Who is involved in process improvement?
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| 505 |
1 |
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|a Defining a process improvement project
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| 505 |
1 |
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|a Gathering the facts
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| 505 |
1 |
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|a Process chart format
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| 505 |
1 |
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|a Process chart building blocks
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| 505 |
1 |
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|a Charting business processes
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| 505 |
1 |
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|a Using process charts
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| 505 |
1 |
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|a Process chart stories .
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| 650 |
1 |
0 |
|a Benchmarking (Management)
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| 650 |
1 |
0 |
|a Industrial organization
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| 650 |
1 |
0 |
|a Organization charts
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| 650 |
1 |
0 |
|a Organizational effectiveness
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| 650 |
1 |
0 |
|a Reengineering (Management)
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| 952 |
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|a GR-AtTEI
|b 59cc7a8d6c5ad13446fc6af3
|c 998a
|d 945l
|e 658.402 GRA
|t 1
|x m
|z Books
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