Description: Detail process charting :speaking the language of process/Ben B. Graham

Main Author:	Graham, Ben B. (Author)
Format:	Book
Language:	English
Published:	Hoboken, N.J. : Wiley , c2004 .
Subjects:	Benchmarking (Management) Industrial organization Organization charts Organizational effectiveness Reengineering (Management)

Physical Description:	xix, 187 p. : ill. ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0471653942