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Six Sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy /

Main Author:	Snee, Ronald D.
Corporate Author:	Pearson/Prentice-Hall
Other Authors:	Hoerl, Roger Wesley
Format:	Book
Language:	English
Published:	Upper Saddle River, NJ: Pearson Prentice Hall, c2005
Subjects:	Total quality management Six Sigma (Quality control standard) Quality control Cost control Organizational effectiveness

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